GDPR Compliance

This page outlines how tundrahaven complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. We take data protection seriously and are committed to transparency in how we handle personal information.

Data Controller

tundrahaven is the data controller for personal information collected through this website and in the course of providing our environmental consulting services.

Contact details:
47 Harbourside Walk
Bristol, BS1 5TY
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases as defined by GDPR:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose
• Contract: Where processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Where processing is necessary for us to comply with the law
• Legitimate interests: Where processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your fundamental rights do not override those interests

Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access

You have the right to request a copy of the personal information we hold about you. We will respond to your request within one month.

Right to Rectification

You have the right to request correction of any inaccurate personal data we hold about you.

Right to Erasure

You have the right to request deletion of your personal data where there is no compelling reason for its continued processing. This right is not absolute and may be subject to legal requirements.

Right to Restrict Processing

You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making

You have the right not to be subject to decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data where appropriate
• Regular security assessments
• Staff training on data protection
• Access controls limiting who can view personal data
• Regular backups and disaster recovery procedures

International Transfers

We primarily process data within the United Kingdom. Where data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with data protection legislation.

Data Breach Procedures

In the event of a personal data breach, we have procedures in place to detect, report, and investigate breaches. Where required, we will notify the Information Commissioner's Office and affected individuals in accordance with GDPR requirements.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at:

Email: [email protected]

We will respond to your request within one month. In complex cases, we may extend this period by up to two additional months, but we will inform you of any extension within the first month.

Complaints

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Telephone: 0303 123 1113

Last updated: September 2026